Right of withdrawal

You have the right to revoke this contract within 14 days without giving reasons.

The period of revocation is 14 days from the date on which you or a third party you have named, which is not the carrier, has or has taken possession of the last product.

In order to exercise your right of revocation, you must inform us (POKKET GmbH, Schönhauser Allee 44a, 10435 Berlin), Tel .: (030) 443 089 26, e-mail address: info (at) pokketmixer.com mail or e-mail) about your decision to revoke this contract.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.


consequences of Withdrawal
If you revoke this agreement, we have to repay you the payments which we have received from you immediately upon receipt of the complained goods. For such repayment, we will use the same payment you used in the original transaction, unless you have expressly agreed otherwise. We can refuse the return until we have the goods back.

You have to return the goods to us immediately and in any case within fourteen days from the date on which you inform us of the revocation of this contract. The costs of the return are borne by the buyer. The deadline is respected if you send the goods before the end of the deadline of 14 days.

End of revocation
 
Exclusion / extinction of the right of revocation
A right of revocation exists according to § 312g para. 2 BGB et al. not in the case of contracts for the supply of goods which are not prefabricated and whose manufacture is subject to an individual choice or destination by the consumer or which are clearly tailored to the personal needs of the consumer and to contracts for the delivery of goods which are likely to deteriorate rapidly or their expiry date expires, and shall cease to apply in the case of contracts for the supply of sealed goods which are not suitable for return for reasons of health or hygiene when their seal has been removed after delivery, and contracts for the supply of sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.

The right of revocation or return right applies is only to private consumers. Separate agreements apply to corporate customers.